Terms of Service for InvoiceAI

Last Updated: September 1, 2025

Welcome to InvoiceAI. These Terms of Service ("Terms") govern your use of our web application and services ("Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

2. Beta Service

You acknowledge that the Service is currently in a beta version and is provided "as is" and "as available". The Service may contain bugs, errors, and other problems. We do not guarantee that the Service will be available at all times or that it will be free of defects. We reserve the right to modify or discontinue the Service at any time without notice.

3. Use of Service

You agree not to use the Service for any purpose that is illegal or prohibited by these Terms. You are responsible for all of your activity in connection with the Service, including the accuracy of the financial data you input.

Important: InvoiceAI is a tool to assist with invoicing and expense tracking. You are solely responsible for ensuring the accuracy of your invoices, calculations (including taxes), and compliance with all applicable laws and regulations. We provide tools, not financial or tax advice.

4. Subscriptions and Billing

Some parts of the Service may be billed on a subscription basis. If you opt for a paid subscription, you will be billed in advance on a recurring and periodic basis ("Billing Cycle").

  • Your Subscription will automatically renew under the exact same conditions unless you cancel it or we cancel it.
  • You can cancel your subscription at any time through your account settings.

5. Refund Policy

We strive to provide a valuable service, and we want you to be happy with your subscription. Here is our policy regarding refunds:

  • General Policy: Subscription fees are billed in advance on a monthly basis and are non-refundable. We do not provide refunds or credits for any partial-month subscription periods or unused services.
  • Cancellation: If you cancel your subscription, you will retain full access to the Pro features until the end of your current billing period. You will not be charged again after that period ends.
  • Exceptions: We believe in being fair. Refunds may be considered on a case-by-case basis under specific circumstances, such as a billing error on our part or a significant service outage. Accidental renewals may be eligible for a refund if you contact us within 72 hours of the transaction.
  • How to Request a Refund: To request a refund, please contact our support team at beconnected194@gmail.com with your account details and the reason for your request.

All refund requests will be reviewed, and we reserve the right to grant or deny them at our sole discretion.

6. Service Availability and Changes

We reserve the right to:

  • Modify, suspend, or discontinue the Service (or any part thereof) at any time.
  • Update features, functionality, or technical requirements with reasonable notice.
  • Perform maintenance that may temporarily affect service availability.

For MVP Development: We may frequently update and improve the Service. While we'll notify users of major changes, minor improvements and bug fixes may be implemented without advance notice.

7. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, you may export your data for 30 days.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of InvoiceAI and its licensors. Your data (invoices, client info, expenses, etc.) remains your own property. You grant us a limited license to process your data solely to provide the Service.

9. Limitation of Liability

IMPORTANT DISCLAIMER: In no event shall InvoiceAI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

  • We are not a financial advisor or tax professional.
  • The Service is provided for informational purposes only.
  • You are solely responsible for your financial decisions and tax compliance.
  • Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. AI Features Disclaimer

Our AI-powered features (expense categorization, client insights, invoice note generation) are provided as assistance tools only. AI suggestions may be inaccurate and should always be reviewed before use. You are responsible for verifying all AI-generated content.

11. Data Export and Portability

You can export your data at any time in standard formats (CSV, PDF). Upon account cancellation, your data will be available for export for 30 days, after which it will be permanently deleted.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions. For users in the EU, certain consumer rights under EU law may also apply.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

Notice Process:

  • Material changes: 30 days' notice via email and in-app notification.
  • Minor changes: Posted on this page with updated "Last Updated" date.
  • Emergency changes: Immediate implementation with prompt notification.

Continued use after changes constitutes acceptance.

14. Contact Us

If you have any questions about these Terms, please contact us at beconnected194@gmail.com.